Privacy Policy

Section 01

Information We Collect

1.1 Information You Provide

• Account & profile: phone number, name, username, age/date of birth, gender, bio, profile and plan photos, and your 4-digit passkey PIN (stored only in hashed/secured form).
• Content you create: plans, messages, voice notes, feedback/ratings, pokes, reports, and music you add to your profile.
• Support communications: anything you send us at support@meetfleet.app.

Your phone number, email address, and username are stored solely so that your account can exist, so you can sign in, and so other users can find you by username. We do not sell them, share them for marketing or advertising, build advertising profiles from them, or pass them to analytics or tracking providers.

1.2 Information Collected Automatically

• Location data: with your permission, we collect approximate and/or precise GPS location to power proximity discovery, plan locations, maps, and the optional location-sharing feature. You can disable location access at any time in your device settings.
• Device & technical data: device model, brand, manufacturer, operating system and version, CPU architecture, memory/device class, screen dimensions, app version, and language/region/currency/timezone.
• Usage & diagnostics: app events, performance metrics, and crash reports that help us keep the app stable and secure. Crash reports are linked only to your internal account identifier and do not include your name, email address, phone number, or username.
• What we do not collect: we do not collect or store your IP address for analytics, we do not derive your country, region, city, or ISP from it, and we do not record your screen or your session.

1.3 Information From Permissions You Grant

• Contacts: if you choose to grant access, we use your contacts only to help you find or invite people; we do not upload your entire address book for advertising.
• Photos/Camera: to let you set profile and plan photos.
• Notifications: to send you push notifications (see Section 05).

1.4 Subscription Information

If you purchase a Prime subscription, your payment is processed entirely by Apple. We receive and store your subscription status (active, expiry/renewal dates), which tier you purchased, and its displayed price and currency, so we can grant the right features. We never receive or store your payment card number or full Apple ID payment details.

Section 02

How We Use Your Information

We use your information to:

• Create and manage your account and profile;
• Provide core features: plans, discovery, messaging, pokes, Trust Score, Ghost Mode, Locked Profile, visitor and impression insights, and location sharing;
• Show you relevant people, plans, and content near you;
• Process and manage your Prime subscription tier and entitlements;
• Keep the Service safe: detect and prevent fraud, spam, abuse, ban evasion, and metric manipulation;
• Review reports of objectionable content and enforce our Terms of Service;
• Diagnose crashes and improve performance and reliability;
• Communicate with you about your account, security, and updates;
• Comply with legal obligations.

Section 03

How We Share Your Information

We do not sell your personal information. We share it only as follows:

3.1 With Other Users

Your public profile (name, age, gender, avatar, and any information you choose to make visible), plans you create, messages you send, and content you share are visible to other users as designed by the relevant feature. Anonymous, aggregated feedback contributes to your public Trust Score.

3.2 With Service Providers (Processors)

We rely on trusted third parties who process data on our behalf:

• Supabase: our backend database, authentication, real-time messaging, and file storage provider.
• Apple: App Store subscription billing and Apple Push Notification service.
• Sentry: crash reporting and performance monitoring. Diagnostic events include technical details (error, stack trace, device model, OS and app version) and your internal account identifier only. They do not include your name, email address, phone number, username, IP address, or any location derived from it.
• Third-party music data providers: to power music search and audio previews.

3.3 For Legal Reasons

We may disclose information if required by law, legal process, or to protect the rights, property, or safety of Meetfleet, our users, or the public.

3.4 Business Transfers

If Meetfleet is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to this Policy.

Section 04

Location Data

Location is central to Meetfleet. We use it to show nearby people and plans, set plan locations, and enable optional real-time location sharing in messages. You control location access through your device permissions and can revoke it at any time; some features will not work without it. Locations you explicitly share in a conversation are stored as part of that conversation's history.

Section 05

Push Notifications

With your permission, we send push notifications about messages, plan requests, pokes, profile activity, and updates. You can turn notifications off at any time in your device settings or in the app's notification settings.

Section 06

Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. When you delete your account, we delete or irreversibly anonymize your personal data, except where retention is required by law, for fraud prevention, or to resolve disputes. Backup copies may persist for a limited period before being overwritten.

Section 07

Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you;
• Correct inaccurate information (most profile fields are editable in-app);
• Delete your account and associated personal data. You can do this yourself at any time via Settings → Delete Account, which is permanent and irreversible;
• Withdraw consent for optional permissions (location, contacts, notifications) via your device settings;
• Object to or restrict certain processing.

To exercise any right not available in-app, contact us at support@meetfleet.app. We may need to verify your identity before responding.

Section 08

Security

We use industry-standard safeguards to protect your information, including encryption in transit, secure credential storage, and hashing of your passkey PIN. However, no method of transmission or storage is completely secure. You are responsible for keeping your credentials and passkey confidential. If you believe your account has been compromised, contact us immediately.

Section 09

Children's Privacy

Meetfleet is strictly for users aged 18 and older. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected data from a person under 18, we will delete it and terminate the account. If you believe a minor is using the Service, contact support@meetfleet.app.

Section 10

International Data Transfers

Your information may be processed and stored in countries other than your own, including where our service providers operate. Where required, we take steps to ensure your data receives an adequate level of protection in accordance with applicable law.

Section 11

Third-Party Links & Services

The Service may link to or integrate third-party services (such as Apple, maps, and music providers). Their handling of your information is governed by their own privacy policies, and we are not responsible for their practices.

Section 12

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via in-app notification or email before they take effect, and the "Last Updated" date above will change. Your continued use of the Service after an update constitutes acceptance of the revised Policy.

Section 13

Contact Us

If you have questions or concerns about this Privacy Policy or your data, contact us at support@meetfleet.app.